Frontiers of Data and Computing ›› 2025, Vol. 7 ›› Issue (2): 96-108.

CSTR: 32002.14.jfdc.CN10-1649/TP.2025.02.010

doi: 10.11871/jfdc.issn.2096-742X.2025.02.010

• Technology and Application • Previous Articles     Next Articles

Research on 110 Emergency Call Incident Classification Method Based on LERT-CRNN-KAN

LIU Zhuoxian1(),SHI Tuo2,*(),HU Xiaofeng1   

  1. 1. Department of Information Network Security, PPSUC, Beijing 100038, China
    2. Department of Public Security Management, Beijing Police College, Beijing 102202, China
  • Received:2024-11-05 Online:2025-04-20 Published:2025-04-23
  • Contact: SHI Tuo E-mail:1240875185@qq.com;stshi8808@sina.com

Abstract:

[Purpose] This paper aims to address the issues of low manual classification efficiency and poor automated classification faced by grassroots public security organs in handling 110 emergency call incidents, especially those related to telecommunication network fraud, and to further enhance the utilization efficiency of police resources and operational effectiveness. [Method] A multi-channel neural network police call classification model integrating KAN algorithm, LERT (Linguistically-motivated bidirectional Encoder Representation from Transformer) for linguistic information-enhanced text preprocessing, CNN (Convolutional Neural Network), and BiLSTM (Bidirectional Long Short-Term Memory) is constructed. [Result] Experiments conducted using real 110 emergency call incident data from a city in northern China demonstrate that the model achieves a classification accuracy of 91.9%, and ablation experiments confirm its superiority to baseline models. [Conclusion] The model effectively addresses the classification problem of 110 emergency call incident data, providing an efficient and intelligent classification tool for grassroots public security organs and meeting operational requirements. Other application scenarios await further exploration.

Key words: KAN, 110 emergency call incident classification, multi-channel neural network